July 1, 2018 - MONTHLY BILLING IS HERE!

Our Customers are important to us, this is how you’ll benefit…

  • NO MORE CONVENIENCE CHARGES! Online payments can now be made at no additional cost to the customer. Payments received by Credit/Debit Card or Electronic Checking will no longer be subject to a convenience surcharge.
  • SMALLER BILLS TO PAY! By paying a water and sewer bill on a monthly schedule, the amount due on each bill will be less compared to the equivalent usage on a quarterly schedule.
  • EVERYONE HAS THE SAME WINTER MONTHS FOR CALCULATING SEWER USAGE! Meters can now be read and billed within a time frame conducive to monthly billing thanks to upgrades in our billing system and meter reading equipment. Before these upgrades it was not feasible to bill everyone at the same time.

Monthly Billing Transition Schedule

Each customer will be converted to monthly billing at the same time, please reference your account number to find your billing transition details below. If you do not know your account number, feel free to call the Watertown Fire District office at 860-274-6332 (M-F 8:00-12:00 noon, 1:00-4:30) or stop in and we’d be happy to provide it to you:

Account # Last Quarterly Bill First Monthly Bill Second Monthly Bill
3******-0 April 1, 2018

Covers (12-16 to 3-15)

June 28, 2018

Covers (3-16 to 6-15)

July 28, 2018

Covers (6-16 to 7-15)

1******-0 May 1, 2018

Covers (1-16 to 4-15)

June 28, 2018

Covers (4-16 to 6-15)

July 28, 2018

Covers (6-16 to 7-15)

2******-0

 

June 1, 2018

Covers (2-16 to 5-15)

June 28, 2018

Covers (5-16 to 6-15)

July 28, 2018

Covers (6-16 to 7-15)

SIGN UP FOR DIRECT WITHDRAWAL

The Watertown Fire District is now offering automatic electronic payments from your checking or savings account for your quarterly water and/or sewer bills. This will eliminate writing and mailing a check and your bill will always be paid on time.

CLICK TO SIGNUP

SIGN UP FOR E-BILLING

Go “paperless” when you sign up for E – bills with the Watertown Fire District. You will no longer receive a paper bill in the mail. Instead, you will receive an e-mail notification with your quarterly water and/or sewer bill attached.

CLICK TO SIGNUP

STOP BY & SIGN UP!

WFD Water Bottle

When you stop by our office to sign up for e-billing and direct withdrawal, you’ll get a FREE water bottle! While supplies last

We Are Your Local Water Utility

Lockwood Reservoir

Water System

Sewer System

Water & Sewer Rates

Rules & Regulations

Our History

The Watertown Fire District was formed in March of 1900 when a group of residents and business owners established the District for the purpose of providing fire protection to the central part of the Town of Watertown. In 1913 a Special Act of the Connecticut Legislature established the Fire District as an organization similar to municipalities within the State. Since these early beginnings the District has grown both in geographic area and in services provided.

In 1917 the District purchased the Watertown Water Company. The Watertown Water Company consisted of one small reservoir in Bethlehem and about 12.5 miles of pipe. In 1958 a much larger reservoir was built in Bethlehem and today this reservoir helps to replenish groundwater around the District’s nine wells in Woodbury that make up the current source of drinking water for District residents.

Frequently Asked Questions

When will monthly billing start?

Your first monthly bill will be June 28. This will be a “transition bill” that will include dates of service for anywhere from 30 to 90 days, depending on when your account was last billed. After that, you will be billed every month for approximately 30 days of service.

How often will my meter be read?

Your meter will be read approximately every 30 days.

I will need to make payments more often and use more postage. How can I save time and money?

GO GREEN!  Enroll in paperless billing and automatic recurring payments.

If I pay my bill using automatic recurring payments, do I need to change anything?

It depends. If your recurring payments are set up through the Watertown Fire District direct withdrawal program, you do not need to change anything – your payments will automatically be adjusted to our new monthly billing cycle.

However, if you established recurring payments through your personal banking website, you will likely need to adjust the payment frequency from every three months to every month.

Why is water & sewer being billed monthly?

Monthly billing makes it easier for customers to manage their monthly household finances. Monthly billing also provides more timely information about water usage and allows for the early detection and prompt repair of plumbing leaks.

If you prefer your quarterly schedule, prepaying your bills is also a possibility. If you’re interested in this option and would like some guidance estimating your future usage, please contact the office during our normal business hours and we’d be happy to help.

Will the change to monthly billing impact the number of days I have to pay my bill?

The due date for bills will range from 23-25 days from the bill date.

Will the bill look different?

The layout of your bill will look the same, but there are a few changes you may notice:

  • The meter reading and usage history will reflect approximately 30 days.
  • The water consumption graph will show usage as of the transition of monthly billing.
  • A QR Code will be added to make paying your bill even easier!

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