Watertown Fire District - Award Winning Water
Atlantic States Rural Water & Wastewater Association 2018 – Connecticut’s Best Tasting Drinking Water – Disinfected Division
Beginning April 1, 2019 the Watertown Fire District will be conducting their Spring hydrant flushing, during this time you may experience periods of dirty water. Allowing a bath tub to run with cold water should clear any discoloration quickly. If you have extended periods of dirty water or if you’re experiencing any problems please contact us at 860-274-6332. Thank you for your patience and cooperation at this time, hydrant flushing is a key maintenance procedure that keeps our water system operating at its best.
The new Watertown Fire District – Online Payment Portal is online!
Per popular request, you can now store credit cards and bank accounts once you register with our new payment portal, just click “Register New Account” after getting to the log-in page.
Go “paperless” when you sign up for ebills with the Watertown Fire District. Register your account online to manage the ways you receive notifications and bills.
The Watertown Fire District is offering automatic electronic payments from a linked bank account or credit card, this will eliminate writing and mailing a check and your bill will always be paid on time. Register you account online and get signed up today!
Tip #1 – Regularly check infrequently used bathrooms for sink drips and leaking toilet flaps.
Tip #2 – Check your meter reading before going to bed then again in the morning. If you havent used any water at night and your meter reading has changed you may want to check for leaks. For this test to work, ensure all water consuming fixtures/appliances (sinks, ice machines, washing machines, dish washer, etc…) aren’t being used.
The first monthly bill was mailed out June 28, this was a “transition bill” that included dates of service for anywhere from 30 to 90 days depending on when your account was last billed. Starting July 28, you will be billed every month for approximately 30 days of service.
Your meter will be read approximately every 30 days.
GO GREEN! Enroll in paperless billing and automatic recurring payments.
It depends. If your recurring payments are set up through the Watertown Fire District direct withdrawal program, you do not need to change anything – your payments will automatically be adjusted to our new monthly billing cycle.
However, if you established recurring payments through your personal banking website, you will likely need to adjust the payment frequency from every three months to every month.
Monthly billing makes it easier for customers to manage their monthly household finances. Monthly billing also provides more timely information about water usage and allows for the early detection and prompt repair of plumbing leaks.
If you prefer your quarterly schedule, prepaying your bills is also a possibility. If you’re interested in this option and would like some guidance estimating your future usage, please contact the office during our normal business hours and we’d be happy to help.
The due date for bills will range from 23-25 days from the bill date.
The layout of your bill will look the same, but there are a few changes you may notice:
- The meter reading and usage history will reflect approximately 30 days.
- The water consumption graph will show usage as of the transition of monthly billing.
- A QR Code will be added to make paying your bill even easier!
Please refer to the Watertown Fire District Rules & Regulations, Section J, for information regarding termination of service.