Watertown Fire District - Award Winning Water
Atlantic States Rural Water & Wastewater Association 2019 – Connecticut’s Best Tasting Drinking Water – Disinfected Division
GET TO KNOW YOUR WATERTOWN FIRE DISTRICT WATER AND SEWER BILL!
HELPFUL INFORMATION…
- THE AMOUNT DUE ON YOUR ACCOUNT AS WELL AS THE DUE DATE… The total balance due on your account as well as the due date can be found at the top right of your bill form in large bold font. If you’re enrolled in the automatic payment program, you will also see “Direct Debit – DO NOT PAY” next to where the form says “Amount Enclosed:”
- PROPERTY LOCATION NUMBER… When you call in to the office feel free to reference the Property Location number instead of your account number, both can be used to look up information on your account.
- ONLINE PAYMENT PORTAL… We encourage all of our customers to take advantage of our online payment portal, you can store credit cards and other payment methods after quickly registering your account in just a few steps. The online payment portal allows you to manage your payment methods as well as view previous bills/payments.
NOTIFICATIONS
NOTIFICATIONS
November 7, 2024
- Warren Way, Hawley Street, and North Street relining projects have been completed.
- Merriam Lane water main replacement project has been completed.
- Fall flushing of hydrants will be complete this week.
GO GREEN
SIGN UP FOR E-BILLING & DIRECT WITHDRAWAL
Go “paperless” when you sign up for ebills! The Watertown Fire District is also offering automatic electronic payments from a linked bank account or credit card, this will eliminate writing and mailing a check and your bill will always be paid on time. Create your account online and get signed up today! If you need your account number or help with creating an account, please call the office at 860-274-6332.
WATER CONSERVATION
WATER CONSERVATION TIPS & TRICKS
Tip #1 – Regularly check infrequently used bathrooms for sink drips and leaking toilet flaps.
Tip #2 – Check your meter reading before going to bed then again in the morning. If you havent used any water at night and your meter reading has changed you may want to check for leaks. For this test to work, ensure all water consuming fixtures/appliances (sinks, ice machines, washing machines, dish washer, etc…) aren’t being used.
Our History
The Watertown Fire District was formed in March of 1900 when a group of residents and business owners established the District for the purpose of providing fire protection to the central part of the Town of Watertown. In 1913 a Special Act of the Connecticut Legislature established the Fire District as an organization similar to municipalities within the State. Since these early beginnings the District has grown both in geographic area and in services provided.
In 1917 the District purchased the Watertown Water Company. The Watertown Water Company consisted of one small reservoir in Bethlehem and about 12.5 miles of pipe. In 1958 a much larger reservoir was built in Bethlehem and today this reservoir helps to replenish groundwater around the District’s nine wells in Woodbury that make up the current source of drinking water for District residents.
Frequently Asked Questions
When did monthly billing start?
The first monthly bill was mailed out June 28, this was a “transition bill” that included dates of service for anywhere from 30 to 90 days depending on when your account was last billed. Starting July 28, you will be billed every month for approximately 30 days of service.
How often will my meter be read?
Your meter will be read approximately every 30 days.
I will need to make payments more often and use more postage. How can I save time and money?
GO GREEN! Enroll in paperless billing and automatic recurring payments.
If I pay my bill using automatic recurring payments, do I need to change anything?
It depends. If your recurring payments are set up through the Watertown Fire District direct withdrawal program, you do not need to change anything – your payments will automatically be adjusted to our new monthly billing cycle.
However, if you established recurring payments through your personal banking website, you will likely need to adjust the payment frequency from every three months to every month.
Why is water & sewer being billed monthly?
Monthly billing makes it easier for customers to manage their monthly household finances. Monthly billing also provides more timely information about water usage and allows for the early detection and prompt repair of plumbing leaks.
If you prefer your quarterly schedule, prepaying your bills is also a possibility. If you’re interested in this option and would like some guidance estimating your future usage, please contact the office during our normal business hours and we’d be happy to help.
Will the change to monthly billing impact the number of days I have to pay my bill?
The due date for bills will range from 23-25 days from the bill date.
Will the bill look different?
The layout of your bill will look the same, but there are a few changes you may notice:
- The meter reading and usage history will reflect approximately 30 days.
- The water consumption graph will show usage as of the transition of monthly billing.
- A QR Code will be added to make paying your bill even easier!
Under what circumstances will my water be shut off?
Please refer to the Watertown Fire District Rules & Regulations, Section J, for information regarding termination of service.